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Return Policy Most In-Stock items purchased may be returned. Made to Order items are specifically produced for your order and can only be exchanged if the item is damaged and/or defective. In-Stock items must be returned within 30 days of delivery for a full refund. Refunds will be processed within two weeks after the merchandise has been returned to SwervePoint. Reimbursement will be granted for merchandise only. If the return is a result of SwervePoint error, reimbursement will be granted for both merchandise and freight charges. If you returned only one item from a multi-item shipment, you will be reimbursed only for that item and the respective shipping charges for that item. Contact Customer Service with any questions at service@swervepoint.com or 978-777-9191, option 4. Returns should be sent to the below address. Please include a copy of your order acknowledgment with your return. SwervePoint, LLC Attn: Returns Dept. 75 Sylvan Street B-203 Danvers, MA 01923 |